The first Emirati Oral Care brand!
The first Emirati Oral Care brand!
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Frequently asked questions

OUR PRODUCTS

What are the toothpaste tablet ingredients?

The 3 natural ingredients of Blanco toothpaste tablets are: Fluoride (to fight decay and reduces teeth sensitivity); Sodium Bicarbonate (to remove daily stains); Menthol (to keep your breath minty fresh).

Full ingredient list:
Sorbitol, Calcium Carbonate, Kaolin, Sodium Bicarbonate, Hydrated Silica, Sodium Lauroyl Sarcosinate, Maltodextrin, Yeast, Sodium Monofluorophosphate (1450PPM), Magnesium Stearate, Mentha Arvensis Leaf Oil, Menthol, Stevioside, Mentha Piperita Oil 

Do these tablets contain fluoride?
Yes

How many tablets come in one bottle?
Blanco tablets comes in 2 different sizes; for monthly supply (64 tablets) and for three months supply (192 Tablets)

How do I use your toothpaste tablets?
Chew 1 tablet for 10 seconds; Brush your teeth as normal for 3 minutes then spit but don’t rinse. Use it twice a day to achieve effective high quality dental care.

How do I care for my toothpaste tablets?
When taking out the tablets, keep in mind you should use dry hands because any moisture can cause bubbles and a mild discoloration.

Where is a complete list of your products?
Please visit our
shop page https://blancocare.com/collections/blanco-care-oral-products-march-2020

Where are Blanco toothpaste tablets made?
Made in the UAE!

Are your products tested on animals?
No

Are your toothpaste tablets travel-friendly?
Yes

Are your toothpaste tablets safe for kids?
Yes. Blanco tablets is safe from children ages 4 years old and above

Are your toothpaste tablets safe for pets?
Yes

What is your toothbrush made out of?
It is made of bamboo and nylon bristles.

Why is bamboo better?
Bamboo toothbrush is better because it is eco-friendly, has antibacterial properties, and has soft bristles for a healthier gums and teeth and has a biodegradable handle that easily deteriorate.

How do I compost the Blanco Toothbrush?
Since bamboo toothbrush is biodegradable, you can remove the nylon bristles and repurpose it as you wish or you can recycle it.

 

SUBSCRIPTIONS

How do your toothpaste tablet subscriptions work?
Blanco has a 1 month and 3 months subscription. The one month jar contains 64 tablets which will be enough for 31 days plus 2 more extra tablets, while our 3 months subscription contains 192 tablets including 12 extra tablets.

Can we send the bottles back for refills? Yes.

Can I buy a bottle without a subscription? Yes

How much does it cost?
For the prices of all blanco care products, please visit our website www.blancocare.com

How do I cancel or postpone my subscription?
For any subscription cancellations please email us at blancocareuae@gmail.com

  

SHIPPING

Do you offer free shipping?
As of now, Blanco is offering free shipping within UAE.

When will my order ship?
It will be shipped 2-5 working days after the order has been placed 

Where will my order ship from and how long will it take for my order to arrive?
It will be shipped from our warehouse in UAE and will take 2 to 5 working days.

Do you ship outside of the UAE?
We are still working on it and the delay is due to the current global situation.

Do you offer rush shipping?
Our shipment takes 1 to 2 working days only.

I reached out via email or social media but haven't received a response in over 2 business days! What is happening?
We guarantee you that your feedback is very precious to us and we will be contacting you within 2-5 working days.

How Do I Change My Shipping Address?
Please contact us at blancocareuae@gmail.com

 

RETURNS & EXCHANGES

Can I make changes to or cancel my order?
Yes. Just contact us by email blancocareuae@gmail.com or call/whatsapp on +971 (0)50 200 5079.

What is your Return and Refund Policy?
Any Blanco product can be returned if the product remains sealed. We will not accept the item if the seal is broken.

What do I do if something arrives broken or damaged?
Just contact us and we will exchange it free of charge.

My order stopped tracking but hasn't arrived! What do I do?
Just contact us on our social media @blanco.care or email us at blancocareuae@gmail.com and we will happy to help you.